Generate and Send a VELog if your Analysis Failed

This procedures guides you to send an Extended Log (also called VELog because of it *.velog extension) when the code analysis could not complete, even if the VE client has crashed.

How to Send an Extended Log for Failed Analysis?

  • Click the icon in the Quick Access Toolbar to open your project.
    Open a Project in Visual Expert
  • A dialog box will appear to commence a new analysis as shown below. Click [No].
    Start Code Analysis Dialog Box
  • Another dialog box will appear to edit project settings. Click [Yes].
    Edit Project Settings Dialog Box
  • The project settings window will open. Just close it.
    Edit Project Settings Window
  • Now, go to the 'Help' tab in the Ribbon. Click on [Get Support].
    Get Support Button in Help Tab
  • The Contact Support wizard will open on your screen.
    Select "Generate an extended log" and click [Next].
    Contact Support Wizard in Visual Expert
  • Select the analysis that failed to complete.
    If needed, change the folder where the Log will be generated.
    Click [Next].
    Send Extended Log for Failed Code Analysis
  • Visual Expert will generate a VELog (Extended Log) and open a new window. (See Below)
    Click on [Browse Log].
    Contact Support Wizard in Visual Expert
  • You will be directed to the VELog files available on your computer. Each file is encrypted.
    Browse VELog Files on your Computer
  • Select the VELog file you want to submit, and upload it to this page.
    Webpage to upload VELog Files

See Also


Visual Expert 2021, Configuration, Support, Code Analysis