How to request a Visual Expert Product Key

Why do I need a key?

The Visual Expert product key is stored in the VE Repository.

If your Repository does not include a valid product key:

• You can still analyze your code.
• But you will only get partial results.
  For instance, an impact analysis will only display a part of the references.
• The volume of code that you can analyze may be limited.
• Some features may be disabled (Code Comparison, Code documentation...).
• Visual Expert will remind you these limitations, and suggest to get a key.
  
  

How to request a key (with Internet Access)

• Depending on your context, Visual Expert may suggest to request a product key.
  If so, click the link to request your key.
  
  
• If not, go to [Help - Product key], and select "Request a product key"

• Fill the form below and click "Finish"
  

• Your request is automatically sent via the Internet to the VE team that will generate your key. 
• You will be notified by email when your product key is available. 
• Open Visual Expert again: your key should automatically be downloaded.
• A Windows notification should inform you that the key has been downloaded:
  
  
   
• If not, go to [Help - Product key]
• Select "Download the requested product key"
• A Windows notification should inform you that the key has been downloaded:
  

How to request a key (without Internet Access)

If your computer is not connected to the Internet, you must request your key by email:

• Go to [Help - Product key]
• Select "Request and enter a key manually".

• Clicking Next.
• A second window will indicate you "Computer Id" and "Repository Id".

• Copy and send this information by email to the Visual Expert team.
• In return, you will get a "Request Identifier" and a "Key".
• Open Visual Expert, and go to [Help - Product key]
• Select "Request and enter a key manually".
• Copy the "Request Identifier" and "Key" and click "Finish" (see above).
• A message should confirm that your key has been installed: